My aim is that you are delighted with your purchase. If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you sign up or receive physical goods (ie. books). Please contact us within that time if you are not satisfied with your purchase so that we can resolve any problems. All products must be returned in their original condition. In the case of physical products, all postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. will not be responsible or parcels lost or damaged in transit if you choose not to insure. Books purchased on Amazon must be sent back to Amazon. This policy only covers books and digital goods and services purchased directly from Brilliant Content.